For shelters & rescues
How Shelters Submit and Correct a Listing
If you run a shelter or rescue and your dogs already appear on this site — or you would like them to — here is exactly how listing and corrections work.
Getting your shelter listed
Listing is free. If your organization isn't yet listed, start with our shelter & rescue onboarding page — it covers who this is for, what a setup call includes, and how to get your senior dogs (age 7+) into our nationwide listings.
How your listings stay up to date
Once your shelter is listed, your available dogs are pulled in on a recurring, automated schedule from your organization's public listings (or a shared listing platform your organization uses, depending on your setup) — you generally don't need to manually re-submit a dog for routine updates like an adoption going through, since the listing is designed to catch up automatically on the next cycle. See our data & sourcing policy for more on how this works site-wide.
If something is wrong with a listing
If a dog's information is incorrect, a dog has already been adopted, or you've spotted any other issue, you can report it directly from that dog's page on our site — each dog profile has a way to flag a problem. Reports are reviewed by a real person before anything changes; nothing you submit automatically edits a live listing. This is intentional — it protects against both mistakes and abuse, the same way each correction on this site works.
What kinds of corrections you can report
- The dog has already been adopted, is on hold, or is no longer available
- Incorrect details (age, breed, medical notes, contact information)
- A broken or wrong adoption link
- A wrong or missing photo
- Any other listing issue
What happens after you report something
Each report is reviewed manually — nothing is applied automatically. We aim to review reports within a few business days, though it can take longer during high-volume periods. To confirm a change, we may ask for supporting information, such as a link to your organization's current listing or other evidence of the update.
Please note that we can only change how a dog is presented on our site — we can't change your organization's own listing, records, or software, so if the underlying source hasn't been updated, our copy of it may eventually show the old information again until that's corrected on your end too.
If a dog was adopted through your organization, they may be featured on our public Happy Endings wall once the outcome can be verified and the required information is available — this is not assured for all listings and does not require any extra action from you.
Questions about your listing
If you're not sure whether something needs a formal correction report, or you have a broader question about how your organization is represented, you can contact us directly, or reach out through the options on our shelter onboarding page — we're glad to help.
This guide provides general educational information and is not individualized veterinary or behavioral advice. Always confirm health and care decisions with your own veterinarian, behavior or training concerns with a qualified, reward-based trainer or board-certified veterinary behaviorist, and adoption details directly with the shelter or rescue.